Resort with private Hot Tubs

We stayed two nights in Condo 5 at Junipine. The condos are all individually owned, so the decor varies from unit to unit. This was my fourth stay there and I love the location right next to Oak Creek. There's nothing like behind under a canopy of trees, right next to the creek. The unit we stayed in is starting to get a little dated and needs to have the main bathroom re-modeled, otherwise the accomodations were clean and comfortable. Be advised that they only provide housekeeping when requested, and the services are very minimal. We were not told about this change when we originally checked in, which led to some confusion when we came back to our room in the evening and nothing had been cleaned, beds not made and towels not replaced. When we called the front desk to tell them our room didn't get serviced, the front desk person was a little glib and replied, "So". I think some of their front desk people need some basic customer service training or need to work fewer hours. All-in-all, a great stay though, and we plan on going back for a fifth stay!

Room Tip: Condo 4 is the best on the whole property. Most private and best views of Oak Creek.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

It was great to have you back, and I'm sorry that our houskeeping policy wasn't explained at check-in. A lack of communication on our part led to the only negative part of your stay - a non caring comment from one of our desk agents - and I am truly sorry for that. To clarify, our housekeeping team will restock towels, firewood, bath amenities, paper products etc on a daily basis at no charge. We do charge $25 for a full clean.

#5 is a great creekhouse for all of the reasons you mentioned. The huge deck isn't bad either ;)

Best to you, and we look forward to seeing you again soon.